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At REDMAGIC, your feedback and criticism are important in improving our products and elevating your experience. Today, we look at some of the most pressing concerns surrounding REDMAGIC devices and see how we can help you answer those burning questions.
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Which Devices Are Compatible with the REDMAGIC Cyber Gamepad?
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How Does the REDMAGIC 10 Pro Prevent Overheating in Diablo Mode?
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Is the REDMAGIC 10 Pro Suitable for Non-Gamers Too?
While REDMAGIC prides itself on being a leading gaming brand, it also prides itself on creating high-end smartphone devices that can be used in any situation. So, yes, you can and should invest in a REDMAGIC 10 Pro even if you’re not a regular gamer or gamer at all. The 10 Pro offers incredible processing speeds, optimized performance, and an exceptionally long battery, making it stand out above the rest as a regular smartphone long before it can dominate as a gaming phone. The powerful specs and easy use make it the ideal smartphone.
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How Does the Camera on the REDMAGIC 10 Pro Perform?
Now, generally, gaming phones have a reputation for slacking when it comes to non-gaming features – like the camera. However, as mentioned above, the 10 Pro is adapted to any situation and features a solid 50MP ultra-sensitive main camera and 50MP ultra-wide lens to capture vibrant shots in any lighting. OIS ensures stability while the 7P lens and enhanced image algorithms provide clarity and distortion correction under an anti-glare APL coating.
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Does the REDMAGIC 10 Pro Feature a Headphone Jack?
Yes, the 10 Pro comes equipped with a 3.5mm audio jack that allows you to connect your wired headsets or earphones seamlessly. This allows you to hear the DTS Ultra-certified and Qualcomm Snapdragon Sound with absolute clarity through the audio device of your choosing.
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How Do the Shoulder Triggers Improve My Game?
The REDMAGIC 10 Pro comes equipped with customizable shoulder triggers with a 2500Hz instant touch sampling rate and a 960Hz overall touch sampling rate. These glass trigger buttons ensure sweat resistance and improved grip while boosting touch sensitivity by 10%. Shoulder triggers give you the ultimate gaming experience by providing precision aim and speed to ensure zero lag and ultimate control during MOBA and FPS games.
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Which Devices Are Compatible with the REDMAGIC Cyber Gamepad?
The REDMAGIC Cyber Gamepad features a blazing 1000Hz polling rate and dual-trigger switches. The gamepad is compatible with a wide range of devices, including:
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PC
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Steam
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Nintendo Switch
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Android
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iOS
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How Does the REDMAGIC 10 Pro Prevent Overheating in Diablo Mode?
REDMAGIC devices are fitted with four different performance modes you can activate at different times. Eco and Balance Modes on your REDMAGIC device work to preserve battery while still providing optimal daily driver performance. However, to kick things into gear for intense gaming, Rise and Diablo Mode exist.
Now, Rise Mode is ideal for fast-paced and graphically demanding games. This mode will maximize battery power to boost performance while monitoring the CPU to ensure safety. Diablo Mode works similarly but pushes the device to its full potential and overclocks the CPU speed. However, Diablo Mode will make your device heat up a lot faster and you are advised to not use this mode for too long to prevent damage.
Many Reddit users have questioned whether Diablo Mode has been actively throttling performance and REDMAGIC is here to assure you that any limitations on performance in Diablo Mode are for the safety of your device. REDMAGIC recommends an external cooler if you choose to use Diablo Mode frequently to prevent overheating.
REDMAGIC is committed to helping you find solutions to all your problems – whether they are hardware, software, or service-related. Please do not hesitate to reach out to us directly if you encounter any issues with your REDMAGIC device.
Head to the Product help page for more answers or contact the REDMAGIC team directly via email at [support@redmagic.gg] with your order number and a description of the problem. A team member will respond to your query promptly.
